Shipping policy
Last updated: April 14, 2026
At AuraGlowHome, we are committed to delivering your orders quickly and reliably.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During periods of high demand, processing times may be slightly delayed. In such cases, customers will be notified via email.
Shipping Rates and Costs
We offer free shipping on all orders unless otherwise stated at checkout.
There are no hidden shipping fees.
Shipping Destinations
We currently ship to the following regions:
- United States
- Canada
- United Kingdom
- Europe
If we are unable to ship to your location, you will be notified during checkout.
Estimated Delivery Time
Estimated delivery times are as follows:
- United States: 3–7 business days after shipment
- Canada: 3–7 business days after shipment
- United Kingdom & Europe: 7–15 business days after shipment
Delivery times are estimates and may vary due to shipping carrier delays, customs processing, weather conditions, or other external factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take up to 24–48 hours to update.
Delayed or Lost Shipments
If your order has not arrived within the estimated timeframe, please contact us at info@auraglowhome.store.
We will coordinate with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
AuraGlowHome is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damage.
We will arrange a replacement or issue a full refund at no additional cost.
Contact Information
Store Name: AuraGlowHome
Website: auraglowhome.store
Email: info@auraglowhome.store
Phone: +1 (581) 473-9528
Address: 51 Rue Principale, Chénéville, QC J0V 1E0, Canada